RUQAYYA

Returns Policy

Return Policy At Janaan Official, we want you to feel completely satisfied with your purchase. If for any reason you are not entirely happy, you have 15 days from the date of delivery to exchange your item(s). Items must be unused, in original condition, and with all tags attached to qualify for an exchange. Refund Policy We currently do not offer refunds on purchases. However, we are committed to helping you find the right product and are pleased to provide a 15-day exchange policy if your order doesn’t meet your expectations. Our team is here to support you through the process..

Shipping

Janaan Official offers free shipping on all orders, delivered via PostEx with an estimated shipping time of 5 to 7 business days. We carefully package each order to ensure that it arrives in perfect condition. Once your order has been shipped, a tracking number will be provided so you can monitor its journey to your doorstep..